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COVID UPDATE

Updated 15 July 2021

 

Western Australia Gourmet Escape returns on the 17th – 21st November 2021 and we are eager to bring you Australia’s most acclaimed food and wine festival.

 

The 2021 festival sees several extraordinary events take place across Perth, Swan Valley, Margaret River and NEW for 2021, Rottnest Island. Fringe events across these locations are set to take place throughout the rest of November.

 

With planning well underway, the health and safety of our attendees, partners, staff and local community remains our top priority, and as such we will continue to closely monitor the COVID-19 (coronavirus) situation in partnership with local, state, federal authorities and health officials.

 

We want to reassure you that we are taking the necessary steps and requirements in order to deliver a safe and rewarding event for all involved.

 

It is our intention to keep our guests and partners in the loop as much as possible. If we receive any updates we will be sure to let you know via email, our website and social channels, but for now we’re looking forward to welcoming everyone back this November for the 2021 Western Australia Gourmet Escape festival.

 

We thank you for your patience and understanding.

 

 


 

FREQUENTLY ASKED QUESTIONS:

 

Why should I purchase my tickets now?

We expect demand to be very strong given event capacities and the state of the market. If you are planning to attend Western Australia Gourmet Escape in 2021 we highly recommend you purchase your tickets early. By doing so, you will secure your attendance in the likelihood that your desired event sells out.

 

 

What happens if I am subject to COVID-19 related restrictions and I am unable to attend the Event?

In the event of travel restrictions affecting guests attending Western Australia Gourmet Escape, we will provide a number of options including:

–   Transferring Event tickets to another person.

–   Transferring Event tickets to the following year’s Event.

Refund? See below

 

 

What if I would like a refund?

If COVID-19 related restrictions or you are demonstrating symptoms of COVID-19 and this prevents you from attending the Event, guests may request a refund of the ticket price if:

–   Guests develop COVID related symptoms and are unable to attend, firstly you must notify event management prior to the events staging, following this you will need to complete a COVID refund request, this will require the proof of you getting a COVID test or direction to isolate thus not allowing you to attend the Event.

–   Guests are prevented from travelling to the Event due to State, Territory or Commonwealth government travel restrictions.

 

 

What happens if an event or the festival is cancelled or postponed?

If a ticketed event is cancelled or postponed, guests may be transferred to an alternate date in the same year or the following year alternatively you may request a refund of the ticket price. The ticket amount will be refunded to the card used to purchase ticket.

 

Please contact our Customer Service Team with any additional questions or review our full FAQ’s here

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